The primary elements of the refurbishment included:

• Removal of stone cladding externally to facilitate new external plastering
• New external windows and doors, including curtain walling/brise soleil
• Construction of a new ramped entrance, including new steps, planters, stainless steel handrails, and balustrading
• Alterations and fit-out to internal offices, banking hall, public circulation areas on the ground floor, first floor, and second floor storage areas

Some of the key features of the project included the provision of new internal drainage, new signage, new Velux roof windows, complete re-roofing of the existing premises, and the extension of the existing entrance lobby. Additionally, new timber wall cladding was added to the banking hall and public circulation areas, while new glazed internal partitions and metal-framed insulated acoustic partitions were installed.

The project also included the supply and installation of new internal fire and non- rated internal doors, screens, skirtings, and other ironmongery, as well as new staff canteen kitchen units, staff toilet vanity units, and new sanitary ware. Other elements included new suspended and plasterboard ceilings, new banking hall teller desks, welcome and reception desk, new floor finishes, new wall and floor tiles, fire stopping and fire sealing works, and complete painting and decorating both internally and externally.

Finally, the project involved significant alterations and installation of mechanical and electrical systems.